Most answers are in the help center. For anything else, write to hello@cranesintelligence.com, and a person on the Cranes team will reply.
What to include
Tell us what you were trying to do, what happened, and the email on your account. A screenshot and the rough time help. Never send passwords, access tokens, or other secrets.
For team owners
Write from an owner’s address about single sign-on, roles, removing someone, connecting Slack or Teams, or billing, so we can act on it.
Privacy and security
Use the same address to ask for your data, to delete it, or to report a security concern. Don’t send sensitive content unless we ask for it through a secure channel. The terms of service and privacy policy say more.